Returns policy:

Annam Fine Jewellery allows up to 14 days of returns. In guidance with our returns policy, when returning the items please make sure you include a covering note inside the package that states your order number, name and reason for your return. Once we have received your item(‘s) and we are satisfied we will review and contact you via email confirming the refund. Any enquiries regarding refunds, please refer to our contact us page.

We suggest returning the goods via recorded delivery for your own reference. We do not cover the costs for returns, unless the item(‘s) are damaged or if there has been a mistake with your order. Returns should be sent to:

*Please note due to hygiene purposes we are unable to provide refunds on all earrings.

If aftercare advice is not followed returns will not be accepted. For aftercare advice please visit the jewellery care instructions.

In the event you are looking to cancel an order this can be done by contacting us via email, as long as it is before the items have been shipped. We will then reimburse within 14 days and send a confirmation email once this is done.